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Shipping & Returns Policy

Shipping and Return Policies

Standard Shipping:

In-stock items ship via ground service within 2 business days of your order being placed.
Need it quickly?
Choose overnight or 2-day expedited shipping during checkout. Expedited orders need 24-48 hours processing time. Orders received over the weekend will start processing on Monday.

Shipping via Ground is free for orders over $350 and for custom-upholstered furniture! Please note that expedited shipping incurs an additional charge, which is calculated during checkout, and that certain products, due to size, cannot be shipped expedited. Free ground shipping is available only on orders shipped within the contiguous U.S. and Canada. Orders shipped to HI, VI, and PR will be charged international economy rates. Orders under $350 will have a $15 flat shipping fee. Freight orders will be charged 10% of the cost of the product. Canadian Freight orders will be charged 20% of the cost of the product.

*Shipping options may vary based on the delivery address and item types.
We do not ship to PO Boxes at this time. All orders must be shipped to a physical address.

Freight Delivery:

Large rugs (larger than 8'x10') and some furniture pieces ship via freight. Custom furniture may take longer, see product pages for eta.

Return Policy & Instructions:

For over 25 years, The Annie Selke Companies has designed and created the finest home furnishings, and we stand by the quality of our products. 

If you’re not delighted by your purchase, we’re happy to offer refunds on most of our products if returned within 30 days. Returns will be subject to a 15% restocking fee per item if the items are not returned in their original packaging and in first quality condition.  If product is received back damaged due to poor packaging, a credit will not be issued. Return shipping cost will be deducted from the credit. Shipping rates are based on standard FedEx rates.  Refunds will appear on your credit card statement within ten business days of  processing.  

 

TO START YOUR RETURN - PLEASE CLICK ON ONE OF THE BUTTONS BELOW:

 

      start a US return ▶    

 

start a Canadian return ▶

 

 

Items Not Eligible For Return:

We are not able to offer refunds or exchanges on sale items, custom rugs, most furniture, fabric by-the-yard, monogrammed or personalized items. Please see the individual items for specific product return info. 

Rug Swatches:

Rug swatches can be returned within 30 days. Returns will be charged a $2.00 fee per swatch. 

Missing Items:

If your order is missing items, please contact Customer Service at 877-586-4771 or email us at info@annieselke.com and we will arrange a replacement at our expense.

Rugs Delivered by Freight:

Please contact Customer Service for return instructions on rugs delivered via Freight Carrier at 877-586-4771 or email us at info@annieselke.com