Free Shipping* on In-Stock Items | Orders Ship Within 48 Hours | Offer ends in 

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Shipping and Return Policies

STANDARD SHIPPING:

In-stock items ship via ground service within 2 business days of your order being placed.
Need it quickly?
Choose overnight or 2-day expedited shipping during checkout. Expedited orders need 24-48 hours processing time. Orders received over the weekend will start processing on Monday.

Shipping via Ground is free from 9/23/22 through 9/27/22. Please note that expedited shipping incurs an additional charge, which is calculated during checkout, and that certain products, due to size, cannot be shipped expedited. Free ground shipping is available only on orders shipped within the contiguous U.S. and Canada. Orders shipped to HI, VI, and PR will be charged international economy rates. Freight orders will be charged 10% of the cost of the product. Canadian Freight orders will be charged 20% of the cost of the product.

*Shipping options may vary based on the delivery address and item types.
We do not ship to PO Boxes at this time. All orders must be shipped to a physical address.

 

FREIGHT DELIVERY:

Large rugs (larger than 8'x10') and some furniture pieces ship via freight. In-stock items that ship via freight need 24-48 hours processing. Custom furniture may take longer, see product pages for eta.

RETURN POLICY & INSTRUCTIONS:

We’re proud of the things we make at The Annie Selke Companies, and we want our products – and your home – to make you happy. For 25 years, we’ve designed and produced home furnishings that stand out and we’re committed to the quality of our products. We’re also here to help. We want to be your favorite place to buy rugs, bedding, and more, and our Berkshires-based customer service team will gladly answer any questions you may have. If, for some reason, you’re not delighted by your purchase, we’re happy to offer you a refund upon receipt of your return for most of our products within 30 days. Refunds will show on your credit card statement within ten business days of processing. Return shipping cost will be deducted from the credit. Shipping rates are based on standard FedEx rates.

 

TO START YOUR RETURN - PLEASE CLICK ON ONE OF THE BUTTONS BELOW:

 

      start a US return ▶    

 

start a Canadian return ▶

 

 

Items Not Eligible For Return: Unfortunately, we’re not able to offer refunds or exchanges on final sale or clearance items, custom rugs, most furniture, fabric by-the-yard, monogrammed or personalized items, open wallpaper, decorative items, or lighting. Please see the individual items for specific product return info.

 

For Dash & Albert Swatch Returns: A $2 fee per swatch up to $8 will be deducted from your refund.

 

Missing Items: If your order is missing items, please contact Customer Service at 877-586-4771 and we will arrange a replacement at our expense or email us at info@annieselke.com

 

Please contact Customer Service for return instructions on rugs delivered via Freight Carrier at 877-586-4771 or email us at info@annieselke.com

We’re proud of the things we make at The Annie Selke Companies, and we want our products – and your home – to make you happy. For 25 years, we’ve designed and produced home furnishings that stand out and we’re committed to the quality of our products. We’re also here to help. We want to be your favorite place to buy rugs, bedding, and more, and our Berkshires-based customer service team will gladly answer any questions you may have. If, for some reason, you’re not delighted by your purchase, we’re happy to offer you a refund upon receipt of your return for most of our products within 30 days. Refunds will show on your credit card statement within ten business days of processing.